CSRs in Davao \ no experience needed

About the role

At Work Avenue and Business Solutions Incorporated', we are seeking motivated individuals to join our dynamic customer service team as Customer Service Representatives (CSRs) in Davao City, Davao del Sur. This full-time position offers an exciting opportunity to provide exceptional customer support and contribute to the growth of our thriving business.

What you'll be doing

  • Answering inbound calls from customers and resolving their inquiries and concerns in a timely and professional manner

  • Providing accurate information and guidance to customers on our products and services

  • Documenting customer interactions and maintaining detailed records

  • Assisting with various administrative tasks to support the overall customer service operations

  • Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

  • A passion for delivering exceptional customer service

  • Strong communication and interpersonal skills with the ability to engage with customers effectively

  • Excellent problem-solving and critical thinking abilities to handle customer inquiries and concerns

  • Proficiency in English, both written and verbal

  • Familiarity with basic computer and software applications

  • No prior experience required - we provide comprehensive training to equip you with the necessary skills

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