Ecommerce Interaction & Experience Manager

Microsoft is seeking a customer-obsessed Ecommerce Interaction & Experience Manager to evolve the Xbox Digital Storefronts and improve how millions of players discover and engage with games. This role involves using data, experimentation, and content strategy to enhance customer experiences, drive engagement, and boost business results. You'll join a customer-focused team that fosters a diverse and inclusive culture, encouraging collaboration and career growth.

Requirements

  • Master's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 1+ year(s) experience in retail, ecommerce, data science, research, marketing or business-related roles
  • Bachelor's Degree in Business, Marketing, Economics, Social Science, Computer Science, Information Technology, or related field AND 2+ years experience in retail, ecommerce, data science, research, marketing or business-related roles
  • 3+ years experience in retail, ecommerce, data science, research, marketing or business-related roles OR equivalent experience
  • 1+ years Experience understanding and optimizing customer-facing user journeys on digital D2C platforms

Benefits

  • Competitive salary
  • Benefits and perks package (details available at the provided link)
Back to blog