Remote Customer Service Advocate

Ready for a Mission That Matters?

Hello, superstar! Disabled Veteran Solutions (DVS) is looking for a stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse and inclusive team dedicated to making a difference .

The Mission

As a Customer Advocate, you'll be a healthcare hero for 50 to 70 people every day. You'll navigate the world of primary care doctors , medications , appointments , and benefits like a pro, armed with your knowledge and amazing social skills .
And the best part? You'll make a real impact on people's lives .

The Details

Full-time position, Monday through Friday (because we all need a little weekend! )
8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
5-week intensive orientation (don't worry, we've got your back every step of the way! )

Your Secret Weapons

A great ear for listening and a knack for finding solutions
Ability to juggle multiple tasks like a pro
Passion for helping others and brightening their day

Your Arsenal

High school diploma (bonus points if you've got a degree! )
At least 1 year of experience in insurance operations
Tech-savvy and confident navigating our web-based systems
Detail-oriented with strong follow-through

The Cherry on Top

Experience in healthcare/insurance
Background in social work, behavioral health, or similar fields
A customer service ninja with amazing problem-solving skills

Why DVS?

Competitive pay and amazing benefits
Veteran-owned, nationally recognized company
Real opportunities for growth and professional development

What are you waiting for?

If you're ready for a mission that matters...
Let's do this!

Start: TWO groups starting October 20th and November 3rd, 2025
Training: 8:00 a.m. - 4:30 p.m. (8 weeks)
Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday,Friday; 11:30 a.m. - 8:00 p.m. on Wednesday
All times are Eastern Standard