[Remote] Director of Market & Competitive Intelligence

Note: The job is a remote job and is open to candidates in USA. Dropbox is a global community focused on innovative ways of working, and they are seeking a strategic Director of Market & Competitive Intelligence. This role involves leading efforts in competitive strategy and market insight to shape product positioning and decision-making, while managing a team and collaborating across various functions.


Responsibilities

  • Maintain and scale a full-stack competitive intelligence function—battlecards, SWOTs, win/loss, and executive briefings—with clear operational cadence and measurable impact.
  • Monitor and synthesize competitive developments (product launches, pricing shifts, messaging pivots, M&A, etc.) into timely recommendations for PMM, Product, and Exec stakeholders.
  • Partner with field teams to translate learnings into objection handling, strategic enablement content, and SEO-informed web updates.
  • Maintain clear, opinionated POVs on Dropbox’s categories and adjacent players.
  • Act as a strategic thought partner to Product and GTM leadership, guiding roadmap and positioning through market-backed insights.
  • Synthesize customer and competitive intelligence to advise on feature prioritization, differentiation, and pricing strategies.
  • Connect macro market trends (e.g., AI adoption, regulatory shifts) to product planning and executive narratives.
  • Drive TAM, segmentation, and opportunity sizing efforts for Dropbox Dash and Core—identifying where and how we win.
  • Partner with Sales, Customer Success, and Marketing to incorporate field insights and shape external messaging.
  • Regularly brief the executive team on market shifts, emerging players, and category evolution (especially relevant to generative AI trends).
  • Collaborate with Revenue Strategy, Product Marketing, and Corporate Strategy teams to align intelligence with broader business goals.
  • Build and lead a high-impact team of three; provide mentorship, set goals, and ensure scalable processes are in place.
  • Drive a culture of curiosity, rigor, and storytelling—ensuring data is always in service of action.
  • Model Dropbox’s values around transparency, excellence, and high-ownership virtual work.

Skills

  • 10+ years in product marketing, market intelligence, or strategy roles in B2B SaaS, with 3+ years managing or mentoring teams.
  • Deep understanding of competitive and market research methodologies, both qualitative and quantitative.
  • Demonstrated success influencing senior stakeholders through clear, compelling storytelling and strategic thinking.
  • Proven experience delivering market and competitive insights that influenced product roadmap, positioning, and commercial strategy.
  • Experience working with analytics teams to define TAM, sizing models, or segment-specific opportunity assessments.
  • Experience designing and operationalizing CI processes, systems, and communications.
  • Excellent writing, synthesis, and presentation skills.
  • Experience in GenAI, content collaboration, or digital workplace categories
  • Prior ownership of sales enablement collateral (battlecards, win/loss programs, etc.)
  • Familiarity with Dropbox's competitive landscape

Education Requirements

  • MBA or advanced degree

Benefits

  • Competitive medical, dental, and vision coverage
  • 401(k) plan with a generous company match and immediate vesting
  • Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
  • Income Protection Plans: Life and disability insurance
  • Business Travel Protection: Travel medical and accident insurance
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
  • Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
  • Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
  • Quarterly Cell phone and internet allowance
  • Mental health and wellness benefits
  • Disability and neurodivergence support benefits

Company Overview

  • Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.dropbox.com.

  • Company H1B Sponsorship

  • Dropbox has a track record of offering H1B sponsorships, with 88 in 2025, 116 in 2024, 107 in 2023, 168 in 2022, 197 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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