Sales Supervisor - Payless Shoesource SM San Lazaro

Payless Shoesource is in need of a Store Supervisor for SM San Lazaro branch.

 

Duties and Responsibilities:

· Manages the overall operations of the branch; leads in supervising the store operations including the Cashiers, Sales Consultants, and employees assigned in the store. (e.g janitors & security guards)

· Ensure promotions are accurate and in tune with company’s standards, maintain outstanding store condition and visual merchandising standards

· Prepares daily, weekly, and monthly sales reports.

· Recruit, coach, counsel, discipline, and train employees

· Evaluate self-on-the-job performance, as well as other staff

· Maintain inventory and ensure items are in stock

· Maintain health and safety measures and store’s cleanliness; complete store administration and ensure compliance with policies and procedures

· Help, drive, motivate and encourage retail sales staff to achieve sales targets

· Handle customer complaints, issues, and questions; ensure high levels of customers satisfaction through excellent service

· Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share

· Conduct personnel performance appraisals to assess training needs and build career paths

· Deal with all issues that arise from staff or customers (complaints, grievances, etc)

 

Job Specifications:

· Graduate of any course

· With at least one (1) year of experience in the same/related field

· With excellent selling and customer service and management skills

· With strong leadership and organizational skills and business orientation

· With extensive experience in retail/fast food operation

· Must be willing to work on holidays and weekends

· Must be proficient in both oral and written communication

 

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